Wallet System
The wallet lets you pre-fund your customer account so license purchases and renewals complete faster. Balances and payment options are always shown inside your panel after login.
Overview
The Wallet System allows you to add funds to your account in advance, making license purchases instant and seamless. You can pay using traditional currencies or cryptocurrencies
Instant Purchases
Buy licenses immediately without waiting for payment processing
Auto Renewal
Enable automatic license renewal with wallet balance
Multiple Currencies
Pay with USD, EUR, GBP, or cryptocurrencies (BTC, ETH, LTC)
Secure Payments
You will be redirected to a secure payment page to complete your top-up. Available currencies and methods are shown there.
How to Charge Your Wallet
Open Wallet from the sidebar menu in the customer panel.
Step 1: Access Wallet
- Customer Login
- Navigate to "My Wallet" from the sidebar
- View your current balance
Step 2: Enter Amount
- Enter the amount you want to add (minimum $1.00)
- Select your preferred currency:
Supported currencies and cryptocurrencies may change. Choose what is offered on the charge screen in your panel.
Step 3: Complete Payment
- Click "Proceed to Payment"
- Complete the payment using your selected method
- Funds will be added to your wallet after payment confirmation
- You'll receive a confirmation email
You will be redirected to a secure payment page to complete your top-up. Available currencies and methods are shown there.
Using Wallet Balance
Purchase License
When purchasing licenses:
- Go to "Purchase License"
- Select software and enter details
- The system will check your wallet balance
- If sufficient, payment is deducted automatically
- License is created instantly
Insufficient Balance: If your wallet doesn't have enough funds, you'll be prompted to charge your wallet first
Auto Renewal
When auto-renewal is enabled:
- License renews automatically before expiry
- Payment is deducted from wallet balance
- You'll receive email notifications
- If balance is insufficient, renewal fails and you'll be notified
Transaction History
View all your wallet transactions:
- Transaction ID
- Amount
- Status
- Date
Best Practices
Balance Management
- Keep sufficient balance for upcoming renewals
- Monitor your balance regularly
- Set up auto-renewal for important licenses
- Add funds before balance runs low
Security
- Only charge from trusted devices
- Verify payment amounts before confirming
- Keep transaction records
- Don't share your account credentials
FAQ
How long does it take for funds to appear?
Funds are added to your wallet immediately after payment confirmation. Cryptocurrency payments may take a few minutes for blockchain confirmation
Can I get a refund?
Wallet balance is non-refundable. However, unused balance remains in your account for future purchases
What happens if payment fails?
If payment fails, no funds are deducted. You can retry the payment or contact support for assistance
Can I use wallet for reseller account?
Customer wallet is separate from reseller balance. If you have a reseller account, you need to add balance separately to your reseller account